Document Management Technician in Honolulu, HI at PAE

Date Posted: 8/22/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Honolulu, HI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/22/2019

Job Description

Supporting the Most Exciting and Meaningful Missions in the World

Document Management Technician

Provide clerical services to the US Attorneys Office to include the following:

  • Performs routine receptionist functions such as answering telephones, receiving visitors, maintaining sign-in logs and visitor badges. 
  • Furnishes requested information concerning pending and closed matters and cases, functions and general procedures of the office. 
  • Determines which matters should be referred to the Assistant US Attorneys and the urgency of the matter. 
  • Operates multi-line automated telephone switchboard and routes incoming calls to staff members or take messages as appropriate, places outgoing calls, relates to the public in a professional manner with clear and understandable language, greets vendors, customers, and visitors.
  • Responds to inquiries, providing general information regarding office programs. 
  • Advises callers or visitors to contact the appropriate Federal, State or local agencies concerning matters outside the US Attorney's Offices purview and furnishes the needed address or telephone number when available.
  •  Receives, reviews, and distributes incoming mail. 
  • Maintains miscellaneous numerical/alpha files so that correspondence checks can be made for unfamiliar material received. 
  • Checks mail and annotates accordingly, e.g. attorney assigned, case number, etc. 
  • Immediately notifies staff members when hand delivered incoming mail, FedEx and UPS deliveries, and faxes are received and places in appropriate internal mail box.

Qualifications:

  • Must be able to obtain a government security clearance.
  • Ability to perform detailed work consistently, accurately, and under pressure extremely important. 
  • Must be able to understand task, task objectives, and the context of the task in the litigation support effort as a whole.
  • Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective).
  • Work requires knowledge of office skills, personal computers, scanners, copy and fax machines, and an ability to work as a team member and facilitate work processes among other staff members.
  • Able to use MS Excel, MS Outlook, MS Word, Adobe Acrobat Professional and/or other department specific databases.
  • Communication skills are extremely important and able to work and interact professionally and effectively with all levels of staff. 
  • Must have the ability to meet established deadlines and work as a team player in a professional office setting. 
  • Position may require the ability to lift up to 30 pounds.

Preferred Qualifications:

  • Undergraduate degree preferred. 
  • Litigation support experience valued.

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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