Operations and Emergency Dispatcher (OED) in McMurdo Station at PAE

Date Posted: 7/30/2020

Job Snapshot

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Job Description

Supporting the Most Exciting and Meaningful Missions in the World

Operations and Emergency Dispatcher (OED)

GENERAL DUTIES (not all inclusive):

  • Responsible for maintaining a safe and clean workplace and ensuring that safety is the highest priority in the workplace. Adheres to ASC Safety guidelines and participates in weekly safety meetings.
  • Monitors, answers, interprets, prioritizes, and dispatches emergency responders for calls received via the 911 phone system, administrative phone system, the various radio systems or other means.
  • Monitors the automatic fire alarm system and dispatches emergency responders and/or technicians as appropriate.
  • Monitors, answers, and interprets various equipment indicating facilities emergencies. Prioritizes information, delegates to the appropriate trade, and creates service requests for emergency facility work orders.
  • Responsible for communicating with and notifying emergency service personnel when appropriate.  (Fire Fighters, Search and Rescue (SAR), fire Technicians, Medical staff, Spill Response personnel, etc.)
  • Monitors and operates HF/VHF/Satellite telephone equipment, various radio equipment and assists communications technicians with troubleshooting equipment when necessary.
  • Assists with operational aircraft communications, including uncontrolled airfield announcements and distributing aircraft movement reports to field camps, other stations, fire personnel and various other departments.
  • Maintains knowledge of, and tracks, vehicle movements, field parties and Recreation groups in accordance with the USAP safe travel policy, and field camp check in policies. Initiates EOC procedures as required.
  • Performs communication related data entry utilizing Firehouse Software, Word, Excel, Power Point, Outlook and other applications. Responsible for accurate and timely reporting for all logs and reporting systems
  • Thoroughly communicates current and pertinent information during every shift exchange.
  • Coordinates international communications and relays information to appropriate agencies.  
  • Handles sensitive information in a confidential manner and in accordance with PII/SI/PHI policies and procedures.
  • Interacts with the National Science Foundation, military and other agency officials, both over the phone and in person, in a professional and tactful manner.
  • Provides set-up and communications staffing personnel for the Emergency Operations Center (EOC) during emergency events and drills.
  • Coordinates radio communications as required during Fire Department, SAR or mass casualty events/drills, and conveys instructions via UHF/VHF/HF/Satellite as directed by the EOC Director.
  • Notifies communications technicians when equipment malfunctions or failures occur.
  • Provides communication support to personnel in the field. 
  • Works a varied schedule to ensure 24/7 coverage of the communications center. This can include working day shift, night shift and station holidays and events.
    Assists Dispatch Communications Supervisor with special projects as required.
  • Performs other duties as assigned.

  • High school graduate or equivalent is required.
  • Incident Command System (ICS) 100 and 200 certifications are required for offer consideration (training offered through FEMA).
  • 2 years of emergency services (Fire, EMS, and/or Law Enforcement) dispatch experience. 2 years of emergency services (Fire, EMS, and/or Law Enforcement) dispatch experience. For incumbents without specific emergency services, 1 season of recent McMurdo Operations Center experience (have not been away from McMurdo Operations for more than 2 seasons) is accepted in lieu of emergency services experience. This exception expires on 1 October 2021.
  • Must hold a valid emergency dispatcher certification from APCO, NENA, or a state agency, and/or a DoD Telecommunicator I/II certification.
  • Computer skills required, including Word, Excel, PowerPoint and e-mail applications. Good judgment and exceptional communication skills required. 
  • Must have an ability to independently prioritize requests by level of urgency.
  • Must have the ability to work unsupervised and possibly alone during various levels of urgency and call volume.
  • Complies with applicable safety, environment, health, and waste management policies and procedure.
  • Willingness and ability to deploy to Antarctica for extended periods is required.
  • Must be willing and able to lift and move items, parts, assemblies and equipment up to the safety regulation maximum.
  • Must successfully complete the physical, dental and psychological (if applicable) examinations as required by the NSF for deploying to Antarctica.
  • Must participate in community programs, such as “house-mouse” (chores), “daisy-picking” (cleaning-up around the station), recycling efforts and safety objectives.
  • US citizenship or US Permanent Resident Status without sponsorship is required.

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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