System Administrator in Berlin at PAE

Date Posted: 11/18/2019

Job Snapshot

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Job Description

Supporting the Most Exciting and Meaningful Missions in the World

System Administrator

Overview: PAE is a leading provider of enduring support for the essential missions of the U.S. Government, its allied partners and international organizations.  As it enters its 60th year of business, PAE’s current portfolio includes capabilities in critical facility infrastructure, aviation, logistics, training, range operations and national security solutions, to support complex missions for customers around the world. Today, the approximately 15,000 members of our global workforce perform with excellence and dedication in roughly 60 countries, on all seven continents, in some of the world's most challenging regions.  We attribute our success to the quality of our work and the integrity and high ethical standards that define our business operations. PAE is headquartered in Arlington, Va.


Responsibilities: PAE has an exciting opportunity for a System Administrator to work in Amsterdam to program, integrate, migrate, and troubleshoot physical security systems. Recommends system upgrades and enhancements to the Program Manager. Participates in system upgrades and enhancements as directed by the Program Manager. Troubleshoots system performance issues and implements corrective actions. Assists Program Manager with the development of system naming conventions, engineering standards, and system operating policies and procedures. Conducts system training as required and directed by the Program Manager. Partner with physical security, corporate IT and other relevant teams.


Qualifications: At a minimum, Service Provider Personnel shall achieve and/or maintain the certification levels, as stated below. The systems below may be phased in or out of the Program, but any new system certification levels will be agreed upon at the time of phase in. CCure 9000 Access Control Enterprise DVTel Serveillance System (digital) Certified Intellex Surveillance Cameras (analog) Certified TDS Visitor management system (kiosks) Certified SendWordNow Emergency notification system Certified GFSM Keybox Key management Certified SiteIQ (and other equivalent Perimeter Intrusion Detection at data centers Certified iCam Biometrics system Certified NextLevel Badging + surveillance for standalone buildings Certified


Job Overview:

The system administrator will demonstrate the following capabilities:

- Manage physical security system support to meet service level agreements

- Analyze physical security system performance and recommend improvements

- Resolve complex system issues for physical security systems and networks

- Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation

- Communicate with customers, manufacturers, vendors and technical specialists

- Train system users and other system support personnel

- Analyze and modify preventive maintenance checklists for system changes

- Troubleshoot system performance issues and implements corrective actions

- Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks

- Organize and prepare detailed documentation of system performance, including service request records and analysis

- Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates

- Perform all duties with minimal direct supervision


Job Requirements

Specific position requirements are as follows:

- Requires four (4) years of experience programming/administrating Access Control Systems

- Requires eight (8) years of experience with installation, troubleshooting and testing of security electronics equipment

- Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions

- Requires a bachelor's degree in a technical discipline or HS diploma/GED coupled with three (3) additional years of SA experience

- Requires reliable attendance at customer site during work hours required by customer

- Requires the ability to work flexible shirts that include nights and one weekend day

- Requires minimal travel


Desired Skills:

Specific desired experience, skills and certifications are as follows:

- Certification in CCure 9000 Access Control System

- Certification in DVTel Digital Video Systems

- Experience programming/administrating Digital Video Systems

- Microsoft SQL Server and Microsoft Server 2008 experience

- Dell Storage Area Networks, Brocade and Cisco network equipment

- Symantec Netbackup software

- Configure and manage UNIX and Windows operating systems

- Install and load system operating software

- Configure network components

Must be willing to work weekend days, and be willing to work any of the 3 shifts. 2am - 11am 10am - 7pm 5pm - 2am

1. Must be organized and have excellent oral and written communication skills

2. Must possess experience using word processing and desktop publishing application software and hardware.

3. Must be able to work in location listed and within the United States of America

4. A bachelors degree in computer programming or equivalency is required.

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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